PRIVACY POLICY
How we collect, use, and protect your information when you use the Tsapou apps, website, and Sports Predictions APIs.
1. Introduction
At Tsapou Sports Predictions ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our mobile applications, website (tsapou.com), and Sports Predictions APIs (collectively, the "Service").
By using our Service, you consent to the practices described here. If you do not agree, please do not use the Service.
2. Information We Collect
We collect information from and about users of the Service, including:
2.1 Personal Information
- Name (when you provide it)
- Email address (app account, contact form, or API checkout)
- Phone number (optional, if you provide it)
- Payment-related details processed by our payment providers (we do not store full card numbers on our servers)
2.2 App & Website Usage
- Log data (e.g., IP address, browser or app type, pages visited)
- Device information (e.g., device type, operating system)
- Usage patterns, prediction viewing history, and preferences
- Purchase history and subscription status
2.3 App Subscriptions (Ultra All Sports)
For in-app Ultra All Sports subscriptions, billing is handled by Apple App Store or Google Play. We may receive and store:
- Subscription plan / duration and status
- Renewal and access expiry information
- Transaction identifiers needed to unlock and verify access
2.4 Sports Predictions API
If you subscribe to a Sports Predictions API (for example the Football Predictions API), we collect and process:
- Email address used at Stripe Checkout
- API plan (e.g. Starter, Pro, Pro + Safe Picks), billing interval, and subscription status
- Stripe customer / subscription / checkout identifiers
- API key associated with your subscription (stored so we can authenticate requests and resend your key)
- API request metadata for security and abuse prevention (e.g. timestamps, IP address, endpoint, rate-limit signals)
We may email your API key after purchase or when you use key recovery. Transactional email may be sent through a provider such as Resend.
2.5 Location Information
With your consent, we may process approximate or precise location (e.g. via IP or device GPS) for certain app features. API access may also involve IP-based logging for security.
3. How We Use Your Information
- Providing, maintaining, and improving the Service (apps, website, and APIs)
- Processing payments and managing Ultra or API subscriptions
- Issuing, validating, and recovering API keys
- Sending transactional messages (receipts, API key delivery, support)
- Preventing fraud, abuse, and unauthorized API use
- Analyzing usage to improve reliability and features
- Complying with legal obligations
4. How We Share Your Information
4.1 Service Providers
We share information with vendors who process data on our behalf, including:
- Apple and Google (in-app purchases and Ultra subscriptions)
- Stripe (API subscription payments and billing portal)
- Email delivery providers (e.g. API key and support emails)
- Cloud / hosting providers (e.g. Google Cloud / Firebase for storage and API hosting)
- Analytics providers (to improve the Service)
4.2 Legal Requirements
We may disclose information if required by law or valid public authority requests.
4.3 Business Transfers
If we are involved in a merger, acquisition, or asset sale, information may transfer as part of that transaction.
4.4 With Your Consent
We may share information with third parties when you have given consent.
We do not sell your personal information.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Our security measures include:
- Encryption of sensitive data
- Secure user authentication
- Regular security assessments
- Limited access to personal information by our staff
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information in certain circumstances.
- Objection: You can object to our processing of your personal information in certain circumstances.
- Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
- Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your personal information.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences, but disabling certain cookies may limit your ability to use some features of our Service.
7.1 Types of Cookies We Use
- Essential Cookies: Required for the operation of our Service
- Analytical Cookies: Help us understand how users interact with our Service
- Functional Cookies: Remember your preferences and settings
- Targeting Cookies: Used to deliver relevant advertisements and marketing communications
8. Children's Privacy
Our Service is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child without consent, please contact us, and we will take steps to remove such information.
9. International Data Transfers
Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence. We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.
10. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The duration of your relationship with us
- Legal obligations to which we are subject
- Statute of limitations under applicable law
- Our legitimate business interests
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
Questions about this Privacy Policy or your data:
Email: [email protected] or [email protected]
Contact form: contact.html
13. Last Updated
This Privacy Policy was last updated on July 24, 2026.